Here at TOM (The Old Market), we welcome the Deaf and disabled community. We aim to make it possible for everyone to enjoy our shows, and we cannot wait to welcome you to our little venue!
Name: Laura Scobie
Phone: 01273 201 801 (available Monday to Friday, 1pm to 5pm)
Estimated response time: Two working days
NEED A LARGE FORMAT PDF OF THE BROCHURE?
You can view/download a large print version of our latest brochure here
NEED AN AUDIO DESCRIBED VERSION OF THE BROCHURE?
You can download an audio described version of our latest brochure here
WANT TO DOWNLOAD A COPY OF OUR ACCESS POLICY?
No problem, just right click here and download.
The Old Market has step free access from the street and throughout the venue, including access to the Box Office, TOM’s Bar and the Main House. Access to the lower level in the venue is either via 19 steps or via platform lift, which is 31” wide and 43” deep. This provides access to our toilets (including our accessible toilet). We also have a platform lift from our stage door to the backstage dressing rooms, which is 32” wide and “43” deep. If you wish to sit in our tiered seating area, please note that the seats are raised two steps per row, with a total of 22 steps.
BOOKABLE ACCESS FACILITIES & HOW TO APPLY
Personal Assistant tickets: The Old Market provides a free ticket for a Deaf or disabled person who purchases their own ticket, to enable them to bring a PA with them. If you require a PA ticket, please contact us ahead of your visit to arrange this.
Accessible viewing area: Although we do not have a viewing platform, we do have different options available should you require a viewing area. We can provide seats or space for wheelchair users at the very front of the auditorium or stools at the side of the auditorium (approximately halfway back). If you need a seat for one of our standing gigs or events, or have any other viewing requirements, please contact us ahead of your visit to arrange this. We can offer you early entry into the venue to find the best place for you to position yourself. Please note that seats are for disabled visitors only.
TRAVEL & ARRIVAL GUIDE
The nearest car park, with accessible parking bays is the NCP Regency Square Car Park, which is 0.5 miles away from the venue. There is also limited parking available right outside the venue, on the street, for blue badge holders (blue badge parking is located on double yellow lines, please arrive early to make sure you secure a space). Taxis are able to drop customers off right outside the main entrance of the venue.
Brighton station is the nearest train station to the venue, and it is 1 mile away. If travelling by bus from Brighton, the nearest bus stop is 160 metres away on Western Road by Brunswick Square. If travelling by bus from Hove, the nearest bus stop is 170 metres away on Western Road by the Co-op Supermarket. Buses services include: 1, 1A, 2, 2A, 5, 5A, 5B, 6, 20X, 24, 25, 46, 49, 49A, 81 or (at night time) N25.
The box office is open from Monday to Friday, from 1pm to 5pm for general ticket sales. Before an event, the Box Office, TOM’s Bar and the performance space opening times are event specific, so please check your ticket for start times and keep an eye out for emails from us for more information closer to the time of an event.
On arrival at the venue, please make yourself known to our Box Office or Front of House team, who will welcome you and be able to advise you where to go. If you require early entry, please let us know before your visit and we can let you in around 10 minutes before doors open.
We have an accessible toilet available within the venue. It is accessed via the platform lift, and is 12 metres away from the bottom of the platform lift.
CUSTOMERS WITH MEDICAL REQUIREMENTS
We welcome any attendees who may need to bring medicine, food, drink or medical equipment with them to manage a medical condition. Please let us know at the time of booking if you need to bring any of this with you when you visit us, so that we can let our teams know.
We welcome assistance dogs into the venue and will be more than happy to provide them with water for the duration of your visit. During a performance, an assistance dog would be sat next to you. In order to secure a space for your assistance dog, please let our Box Office team know at the time of booking.
We may occasionally have acts who bring strobe lighting with them. If you have any concerns, please call us in advance of the show to discuss further.
We are always striving to provide a number of different assisted performances to TOM, including Audio Described, British Sign Language Interpreted, Captioned and Relaxed performances. Please check our website show listings for all assisted performances.
Attitude is Everything improves Deaf and disabled people’s access to live music and the arts by working in partnership with audiences, artists and the music and arts industry. To find out more about them, visit their website by clicking here.